How it works

We curate a vast array of promotional products for you, whatever your goal. Your marketing, awards, incentives, gifting and engagement merchandise needs can all be met without the hassles of sales meetings, multiple points of contact, extraneous fees or risk of low quality products and decoration. And, to keep things simple, we do not require memberships or subscriptions.

 

Curating

 

Our commitment to you is to constantly find new and exciting products to meet your promotional and branded merchandise needs. We build relationships with artists, craftspeople and manufacturers around the globe. Many times, our partners are outside of the industry and provide trend setting options for our clients.

 

Customization

 

Your branding, logo and designs can be added to almost any product. You supply the art, choose the product and our team verifies the decoration method. We vet decorators and research the best decorating methods to ensure your merchandise is unique, expertly crafted, and illustrative of the care you put into your branding.

 

Shipping

 

We ship via FedEx or UPS for all domestic packages. There is no additional cost to you to ship to one location.

 

When shipping to multiple locations or kitting items together for gifting purposes, additional costs may be incurred.

 

Pricing

 

Our pricing is both tiered by quantity and inclusive of decoration and shipping (when shipped to one location).

 

Samples may be ordered prior to placing the order if you’d like to view any products. The retail cost of the product must be paid for up front. You are responsible for all shipping costs. If you do not wish to keep and purchase the sample, you may send it back undamaged, unworn, and unwashed with any and all tags in a secure package within 30 days for a credit towards your qualifying purchase of any item of minimum order quantity or greater.

 

Because we want you to be fully satisfied with your final product, we will review all incoming art. Up to two virtuals and/or proofs may be provided for each order. Any additional alterations to art, or edits of virtuals or proofs may be purchased for an additional fee of $75 per change.

 

Rush production on all orders will incur a 25% surcharge of the total invoice and applied at checkout.

 

Pre-production samples are also available for a $200 one-time set up fee per unique product/ design in addition to the retail cost of the product. This fee is non-refundable.

 

Invoicing

We provide you with the ability to pay online or by purchase order with Net 15 terms. We can send invoices directly to your finance team. Costs will be all-inclusive as shown in your cart with no changes to your art.

 

Production times

 

Your order is scheduled for production after proof approval. Turnaround times are outlined below.

 

Standard

 

• Custom orders: 10-14 business days upon proof approval.
• Non-custom orders: 7-10 business days.

 

Rush

 

• Custom orders: 7-9 business days
• Non-custom orders: 4-6 business days

 

Sample Policy

 

Samples may be ordered if you’d like to view any products as available prior to placing an order.

 

• Sample goods must be paid for up front.

 

• You are responsible for all shipping costs.

 

• Samples may be returned for credit on future order per our Return Policy.

 

Pre-production samples are also available for clients who would like to see a customized sample prior to placing their order. There is a $200 one-time set up fee per unique product/ design in addition to the retail cost of the product. This fee is non-refundable.

 

Pre-production samples are required for all orders of $10,000 or more of a single product.

 

However, this cost will be waived for any order of one item over $10,000.

 

Please allow 1-2 weeks for any sample merchandise order to be delivered.